question

jon-paul avatar image
jon-paul asked

Venus GX there is no wifi coming for the Venus

i cont seem to connect to my Venus GX, it was working till it did a change in the setting for the update for the VRM to every 5min. now i cont see the Vinus on the wifi, tried my phone, i pad and laptop. i all so tried the VRM portal, it says failed to connect. the house hold wifi is working and i did a update to the soft where to v2.31

dont know what more to do

Venus GX - VGX
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1 Answer
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi Jon,

Please read this part of the manual for the VenusGX that runs through the options for when you are having difficulties connecting to a VenusGX.

There have been several reported issues similar to yours recently, but no one has reported back after trying those steps, so I presume they all got working again.

Please report back.

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