question

mark-l avatar image
mark-l asked

Lost the MPPT data on my installation dashboard

screenshot-2023-05-19-at-170803.pngI'm 99.9% sure that this is user error, but I seem to have lost my PV information and can't find/remember how to add the MPPT info back into the dashboard.

I've not been able to find any information using the search.

The device isn't listed

screenshot-2023-05-19-at-170818.png

But I can see that it's active on the phone app

img-2379.png


Any help would be much appreciated

Thanks



Mark



MPPT Controllers
screenshot-2023-05-19-at-170803.png (62.4 KiB)
screenshot-2023-05-19-at-170818.png (23.6 KiB)
img-2379.png (300.3 KiB)
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1 Answer
reuter avatar image
reuter answered ·

For dashboard information You need physical connection to GX device. On phone You are connected via BT, but for GX usually connection are made via VE.Direct or via VE.can (larger models). Check the cabeling and settings on GX device

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