question

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kane-1 asked

Cerbo GX white screen, equalize problem.

img-20230518-120032.jpg


When I connect to the remote console, I only get white screen. All I did was reboot and then this problem appeared.
I can't adjust any settings anymore. Cerbo has been updated to the latest version 2 months ago (v2.94) Automatic updates are not turned on.

Naturally, I can no longer access the reboot menu. I tried turning off the power manually, but the problem persists.


Edit. It suddenly started working again.

Edit2

img-20230518-141301.jpg

I almost always have to restart if I want to equalize the batteries. Is this related to this same problem?

Often it just says "starting". After a reboot, equalize works. The problem has been there for 2 years.

cerbo gxlead-acidequalisation
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img-20230518-141301.jpg (242.9 KiB)
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2 Answers
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kane-1 answered ·

The problem wasn't fixed even though I thought it was. When I restart I get a white screen. I noticed that when I press esc to return to the start menu, the device wakes up with a delay of a few hours.

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kevgermany answered ·

Suggest you have a chat to your dealer. Probably a hardware issue. How high is your equalisation voltage?

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Related Resources

Cerbo GX product page

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Cerbo GX & GX Touch datasheet

Cerbo GX Manual

Venus root access document

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