question

josligitanu avatar image
josligitanu asked

Hardware EEPROM Error

The multiplus inverter stop to produce power after few minutes and yellow lights appear. Victron toolkit Shows 3 yellows lights on the inverter mean : hardware EEPROM error. Do someone please knows what it means and what to do to fix it ? Thank you

MultiPlus Quattro Inverter ChargerLithium BatteryPylontech
2 |3000

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1 Answer
Thendo Alton Mbedzi avatar image
Thendo Alton Mbedzi answered ·

This indicates a configuration mismatch or hardware error.

There are a number of ways to fix this (if it's not a hardware error) but some are a bit more rigorous than others.

Below are two non-destructive methods.

1) Update firmware using VEFlash!

2) If that doesn't help, try the following:

o Connect VEConfig

o Select a (different) grid code than the one shown here

o Write the settings to the unit

o Have the unit reset by VEConfig

o Select the original grid code (or none if none was selected)

o Rewrite the settings to the unit and let it reset.

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