question

amcarter333 avatar image
amcarter333 asked

VictronConnect shows Unsupported firmware version

I did a firmware update from 498 to 502 on my MultiPlus 2000 in Feb, 2023 using VictronConnect v5.81 on Macbook Air (macOS Ventura 13.2). However, when I attempted to access my Multiplus setting again last week, I got the "Unsupported firmware version" error message. Tried several times, same result - no access. What should I do to regain access to the settings?

VictronConnect
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1 Answer
nickdb avatar image
nickdb answered ·

Have you updated your gx to 2.93?

Try updating the app to 5.83

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