question

antonio avatar image
antonio asked

What is the final solution for error # 17?

Hello, 
What is the final solution for error # 17?
MultiPlus Quattro Inverter Chargerbattery chargingerrorVE.Bus
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

1 Answer
boekel avatar image
boekel answered ·

Hi @Antonio

Have you read this?:
https://www.victronenergy.com/live/ve.bus:ve.bus_error_codes#error_17_-_original_master_missing

So: first check wiring, temporarily use new VE.bus UTP cables to see if problem persists.

If still having problems, contact support (your installer, distributor)
https://www.victronenergy.com/support

2 comments
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

antonio avatar image antonio commented · 
 
                   
Hi Boekel,
 
                   

 
                   
I have not had any problems in any of my facilities. This error is new to me, but I am told that when a specific equipment is used, it could be said that this equipment emits some interference that causes error 17? It is previously connected to a skylla ip44. 
 
                  
 
                 
 
                 
 
                   
                     
                     
                   0 Likes 0  
                   ·  
                 
 
                
 
                 
                
 
                 
 
                  
 
                    boekel avatar image 
                   boekel ♦ 
                      antonio   
                    commented  
                     ·    
                  
 
                  
 
                   

                    
Hi @Antonio
I'm sorry I don't understand your text, who told you what? what (kind of) system is giving problems? Are you an installer or end user?
 
                   
 
                  
 
                  
 
                    
                      
                      
                    0 Likes 0  
                    ·