question

quartz avatar image
quartz asked

real-time connection

We stopped being able to get real-time connection late Friday night.

We have checked everything and all seems ok.

Does anyone else have issues or know how to fix?

effb2551-6827-42fd-939e-c27e0eef507a.jpeg

Not sure - Admin please assign or create
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

1 Answer
Gavin Kennedy avatar image
Gavin Kennedy answered ·

I have 3 separate installations and last week, on 1 of them, the realtime data stopped working and the controls button on the dashboard no longer appears.

This has worked for a long time until now and the settings on all 3 appear to be the same, so I don't know why this 1 is not working?

Two-way is enabled.
Remote support is enabled.
Wifi signal is good.

2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Related Resources

Additional resources still need to be added for this topic