I have recently installed a SmartSolar 100/30 MPPT charger in my caravan. I have 240w of solar (2 panels in parallel) and 2 x 120amphr AGM batteries (which are only 4 months, have not been below 11.9v when they did their one and only trip for 2 days, otherwise they are kept on mains power charge).
My SmartSolar charger flashes the blue light every 4 seconds. The Victron Connect app tells me there is 12.63v coming into the charger, but when I check the wires coming from my panels, my multimeter tells me there is 21.4v running through the wires.
When I select the "Why is the charger off?" in the app, it tells me the panel voltage "must be 5v above the battery voltage". My multimeter tells me my batteries are at 12.79v. If my multimeter is correct (don't know why it wouldn't be) there is an 8.61v difference.
I have disconnected and reconnected everything. Even had an auto-electrician come and look at it and neither of us can identify the issue.
2 questions - Why is there a difference between the charger and my multimeter? and How do I fix this please?
Any help is greatly appreciated.