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tom50354 avatar image
tom50354 asked

Phoenix 12/2000 Bluetooth Reset

We sold a Victron Phoenix inverter to a customer. PN: PIN122200000

The customer has now forgotten / lost his Bluetooth password.

Customer finds in the manual no way to restore the delivery state.

A PUK code is not found on the product sticker on the back.

The described version of holding down the mode button for 10 seconds does not work either.

Please tell us how to reset the BT code.


Phoenix InverterBluetooth
2 |3000
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1 Answer
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

If you can't find a PUK code contact your distributor or sales manager (if you are a distributor). They need the serial number of the device to tell you the PUK code.

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