Venus not sending Data to VRM

Question

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question

bulraydin asked May 22, '19

Hi

Our system was working so far fine however since yesterday 2am we cannot see data on the vrm.

There is internet on the site. The system is up and running fine.

Could you please check if you receive any data :

System name is : Ezine Off-Grid System

Portal id : 9884e38d3c27

VRM Venus GX - VGX

2 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Answer 1 · 2019-05-22T09:46:27Z

Guy Stewart (Victron Community Manager) answered · May 22, 2019 at 09:46 AM

Hi Bulraydin,

Please run through the steps here for troubleshooting GX to VRM connectivity issues:

2 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.