Hello everyone
I am having some trouble with an et112 meter not communicating anymore with my octo gx, this has been working for 1 1/2 years but now is not sending data.
I have tried to connect it with a victron rs485 to usb adaptor no change and downloaded Carlo Gavazzi ucs7 and it will not find the unit so i am fairly certain it is faulty.
So i have contacted the supplier (on ebay purchase april 2021) and they said they would get their technical department to contact me and i have heard nothing.
as you can understand this is a crucial part of an ESS system and i would like to get this working as soon as possible what is the serial number that i need for a support request? (various numbers on box and unit but not starting with HQ)
Hopefully someone can help
Thanks
Darren
