question

chris-john avatar image
chris-john asked

GX Touch 50 rebooting

I’ve posted this before but it was closed out

My GX touch connected to a Cerbo keeps rebooting. It did seem to set down but in last few weeks it’s doing it again

Anyone else having this or anyone got any ideas?

cerbo gxtouchscreen
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Perhaps you can describe this in a bit more detail or even add a video so we can see exactly what is happening.

Basically, the GX Touch 50 can only be on or off and nothing in between. But maybe it's the Cerbo GX that might keep rebooting?

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chris-john avatar image chris-john Stefanie (Victron Energy Staff) ♦♦ commented ·
nothing to see really except the touch does to blue rebooting and then it reboots. I can’t really video it as it just randomly does it. Please feel free to look at the files from VRM


thanks for your reply

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5 Answers
Paul B avatar image
Paul B answered ·

have you connected the usb cable to the correct usb port on the cerbo, ????

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chris-john avatar image
chris-john answered ·

It used to be fine and has only just started doing it.
thanks for the reply

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marcotrotamundos O avatar image
marcotrotamundos O answered ·

I’m having the same gx touch reboot several times each week. ¿Any solution? Cerbo works ok

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hias avatar image hias commented ·
Hi, did you find a solution for you problem? I have the same issue...
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hias avatar image
hias answered ·

Hi, have you solved the problem? Would be pleased to hear what the problem was! :)

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tomaselli avatar image
tomaselli answered ·

Any solution? I have the same problem:

My cerbo is connected directly to the 24V batteries of Victron. Once I connect the GX Touch 50 the cerbo is rebooting. My set up is the standard set up, no extension of cables. The GX Touch50 is connected to HDMI and USB next to HDMI. Sometimes the Cerbo GX reboots 20x in a row, sometimes it reboots once a day. If I disconnect and connect the power supply to the Cerbo GX , the reboot is sometimes successful. But after a while (1 to 8 hours) the reboot starts again. No spezial time, no work on the system.

Once I connect the USB power of the Touch 50 to an external power source, e.g. power bank it stops rebooting and works well. Now I have disconnected the USB of the Touch 50 since 5 Days - no reboot!

Could the USB port of the Cerbo GX be overloaded by the GX Touch 50?

My system set up:

I have connected to the Cerbo GX three MPPTs 75/15 on the three VE direct, the BMS and the GX touch 50 (HDMI and USB next to it). If I disconnect the MPPTs the rebooting continues. It only stops, when I disconncet the USB of the touch screen.

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