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Orion TR Smart 12/12 - 18 No Output Voltage

Hello

I recently set up a Orion Tr Smart in my vehicle. It worked for about 3 weeks before (and it worked amazingly) it just stopped putting out voltage. For the time I used it, I only used it on Power Supply Mode. Now it won't work on either mode.

Both LED's on respective Hz show that it is functioning 100%. But it just shows "--" where the Output Voltage should be. I have disconnected all loads and tested at the output terminals.

I disconnected Input then reconnected to restart it and it momentarily jumps to 9V on output then dies again.

I tried the exact same tests in Charger mode and the same story.

I am a big fan of Victron products but lately I have had some disappointing experiences. In the last 4 months I have had to replace 3 x MPPT 75/15's for no apparent reason. Now hoping that it will not be the case with the Orion as well.

Any advice on the above would be highly appreciated!

orion-tr smartorion dc-dc
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