question

wysiwyg avatar image
wysiwyg asked

Installation handover to client?

Hi, I have a number of installations in my VRM portal, how do I hand over an installation to a client and then remove from my list of installations as I will no longer be responsible for it?

Is it a matter of inviting the client as a user with "Full Control", then simply deleting the installation?

I assume the client will have their own VRM account setup and be able to see the installation.

Cheers

Mark


VRM
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1 Answer
Alexandra avatar image
Alexandra answered ·

@wysiwyg

Yes add them as a user with Admin access.

Then still in Users hit the X at the end of your name and address. Then you are no longer a monitor or user.

Dont delete the install.

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