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bpl avatar image
bpl asked

Phoenix 250VA inverter VE Direct PIN will not change

8dc33a2f-2a3c-44f5-9a24-e5d497af9730.pngHi, i connected to my new inverter Bluetooth via victron app. I changed the PIN. Every time i reconnect it prompts me with the default PIN warning. I have an MPPT which works ok from new no issues with that.

I forgot all VE Bluetooth connections

I restarted ios 16.1.1 phone

I restarted inverter power off disconnect

Then went round in circles doing the same thing over and over.

Please can someone help with this issue as i don't want anyone to connect to my inverter for safety reasons.

Peter


VE.Direct Bluetooth Smart Dongle
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Thiemo van Engelen (Victron Energy staff) avatar image Thiemo van Engelen (Victron Energy staff) ♦ commented ·

Hi @BPL,

When you forgot the bluetooth connection and reconnected, what PIN code did you have to fill in for a successful connection? Was that again the default one or the one that you changed it to?

Kind regards,

Thiemo van Engelen

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1 Answer
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

I would try to say "not now" and than go to the settings -> the three dots in the upper rigt corner -> product info -> there you can also change the PIN

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