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allswell avatar image
allswell asked

Multiplus 24v 3000w not showing up on Victron Connect - What does the Digital Multi Control do???

I have the VE Multiplus 24v 3000w inverter and it does not show up as a device in my Victron Connect list of devices. It does show up on the VRM, but not in Victron Connect. I have the Digital Multi Control as well but I unplugged it because having it plugged in meant that I could not access the settings on the Multiplus, or so I've been told.

What am I doing wrong here?

What is the digital multi control actually for? What does it actually do?

How can I access the Multiplus settings?

Can anyone please help me understand these elements and how they both work together?

VictronConnectsetupsupport
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1 Answer
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

The MultiPlus don't have Bluetooth, so you will not see it in VictronConnect.

The Digital Multi Control is a remote control panel for the MultiPlus.

https://www.victronenergy.com/panel-systems-remote-monitoring/digital-multi-control-panel-gx

To access the settings of the MultiPlus you need a MK3 Interface or you use the VRM Portal.

https://www.victronenergy.com/accessories/interface-mk3-usb

https://www.victronenergy.com/live/vrm_portal:remote-veconfigure

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