This site is now in read-only archive mode. Please move all discussion, and create a new account at the new Victron Community site.
I have a client who has a 3 phase 3x 10Kva quattros , 1 was giving problems I am yet to get to site its very far away. I sent a replacement unit and always was able with ve power setup to reconfigure an entire 3 phase system and re setup to work as a 3 phase system. It wont let me use ve power setup and when I download the file from VRM it only gives me the new master unit and cant get the system configured to 3 phase remotely? or I am I missing something ? Any help appreciated
Hello, I think you need to reset the Master and slave setup with running th VE.bus quick Configure... and just start as a new setup. As long as the two existing Quattro's still wait for the one that failed no one will start up. I think that this is the issue you have.
regards,
Rob
Hi Rob that's not the issue I'm trying to do this remotely... And with the new vrm configure it doesn't seem to have the VE bus setup tools it only retrieves the new master normal veconfig file. No tools to configure 3 phase
Hi Gavinh,
could you find a workaround for that issue? In my case, I connected all Multis, received an error (VE.Bus Error: VE.Bus Error 17: Phase master missing) on VRM about missing master on L1. That proves the Multis have been identified. Than, I opened the remote configure and downloaded the file hoping that the export of the VE.Configure file contains the 3 Multis to define the master/ 3Phase System. It doesnt, its still just 1.
