question

fede-h avatar image
fede-h asked

VRM stopped updating two days ago. Internet connection has been checked and is ok

I installed the cerbo gx on August 8th wired directly to my router. Everything worked fine after installation until two days ago. I cannot access the system anymore. I have checked the internet connection via my ISP (the system is 1600 km away) and it is working properly.

Can anyone give me some hints to troubleshoot?

cerbo gxVRM
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1 Answer
Alexandra avatar image
Alexandra answered ·

@fede_h

Remotely there is not much you can do if there is no connection.

Ideally you would have set the GX to reboot when there is no contact after a period of time.

There is a troubleshooting section for VRM connection. And remote console troubleshooting

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