I have a recently installed smart Solar 100/30 connected to 4 of 100w 12v panels wired as two series pairs to give 24v.
The controller then feeds a 700Ah 24v bank made up of 12 US Battery 2200 6v batteries wired up as 3 groups of four in series to make 24v
Most of the time the controller has been working great and is showing PV voltage in the range 30-35v. But on a few occasions it has suddenly dropped to show zero PV power and PV voltage of around 25v, very close to the battery voltage. Pv power showed as zero and no amps were being delivered to the battery. This is different to when the batteries are fully charged, when it shows zero PV power but PV voltage of 35-40v.
Last time this happened I tested the voltage across the Pv terminals of the controller with a multimeter and it showed approx 25v in line with the Victron app. But when I disconnected one terminal of the Solar from the controller to test the voltage on the wires coming from the panels it instead showed in the 35v range, as I would expect. On reconnecting the wire to the controller it showed PV power of 35v again, and power being produced.
Apologies if this has been asked before but I haven’t been able to find this by searching. Any insight into why this happens and anything I can do to stop it would be very much appreciated.