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andy-2xs avatar image
andy-2xs asked

When will VictronConnect on Mac support assistants?

Prior posts indicate Victron will not be making VE Configure available on Mac, and have also stated that their direction is to move the VE Configure functionality to VictronConnect.

Have just installed new Victron lithium batteries (plus VE BMS) on existing Multiplus-II/CCGX system and Assistant is required - seems like adding the Assistant this should be mainstream as all Victron gear and a common application?

Multiplus-IIVictronConnectAssistantssmart lithiummacOS
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3 Answers
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

As far as I know the plan is to fully replace VE.config with VictronConnect in the future but there is no public roadmap for that.

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nickdb avatar image
nickdb answered ·

VC doesn’t support assistants on any platform. Veconfigure required.

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Stefanie (Victron Energy Staff) avatar image
Stefanie (Victron Energy Staff) answered ·

Have just installed new Victron lithium batteries (plus VE BMS) and Assistant is required

No Assistant required because of the VE.Bus BMS, if this your concern.

And as Matthias mentioned, you need to update the MultiPlus/Quattro to at least FW 489 for the automatic configuration for VE.Bus BMS.

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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·
You need at least FW 489 for the automatic configuration for VE.Bus BMS.
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Stefanie (Victron Energy Staff) avatar image Stefanie (Victron Energy Staff) ♦♦ Matthias Lange - DE ♦ commented ·
Yes, I should have mentioned this.
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andy-2xs avatar image andy-2xs Matthias Lange - DE ♦ commented ·
Thank you Matthias and Stefanie for your prompt responses


I thought the MPlus had latest FW, but was still on an earlier release- result was that Mplus was looking for Assistant however, presence of VE BMS then prevented upgrade of FW via VicronConnect directly via MK3/USB(Error 25). Removing the BMS had no effect.

Managed to upgrade FW via VRM - hope this may help others..

Thanks again.

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