My app shows battery status "closed", while the inverter status is "inverting", obviously, I have no power. The inverter restarted several times, but the battery status remains "closed" and cannot be modified in the app. I am very new to this, so I have checked all documentation that I was able to find, but I have found no information/troubleshooting for "closed" battery status. Checked the Demo product in the app as well, that shows battery status "open", how it is supposed to be.
