question

thepirate1973 avatar image
thepirate1973 asked

VRM Portal Setup

Gerbox GX is connected to WIFI and I have registered VRM account.

When I add installation and input portal ID I get a message telling me that an administrator will be sent an email.....nothing received? Therefore I can't see my system in VRM?


Please help.

VRM
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1 Answer
Paul B avatar image
Paul B answered ·

you will need to contact whoever you purchased this from as they will more than likely be the administrators - they can then accept you and you can then remove them or leave them as users.

There is no other way to reset the administrator as far as I am aware

2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.