Dear Victron energy,
I have a brand new Phoenix Inverter 12/500 230V. There is always "0 Load %" displayed, when the load is connected. Graphic gauge displays load correctly, see image. I tested iPhone iOS app and Mac OS app, both are acting the same.
I disconnected inverter from battery twice for many seconds to force restart, nothing has changed.
Inverter firmware: 1.21
Bluetooth dongle Rev3 firmware: 2.36, bootloader: 1.15
Is it a bug or what I can do to resolve this issue please? Thank you in advance for your support.
Martin
