question

qeiq avatar image
qeiq asked

How to update MPPT 100 | 30 to 2.12?

I have a new MPPT 100|30 and using a volt-meter it seems to work fine.

Blue "Bulk"-light is lit, and when I go to the Victtonenergy app on my Android, it finds it and connect and says I need to update from 2.10 to 2.12, fine, I click update, then a progress bar shows up at 1% for some time, then shows:


#11 unknown error occurred.


All I can do is click continue upon when the devices want to restart the whole connection process etc and I end up with the same problem?


What should I do?

firmware update
2 |3000
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1 Answer
Martijn Coster (Victron Energy Staff) avatar image
Martijn Coster (Victron Energy Staff) answered ·

Hello,

please read the troubleshooting section here:

https://www.victronenergy.com/live/victronconnect:start?s[]=victron&s[]=connect#problems_during_firmware_updating


If that not help to solve your problem then write again with more information about model phone and software version on the phone. Als make sure you have the latest version of the app on your phone

Martijn Coster
Victron Energy

2 |3000
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