question

Lionel SEYDOUX avatar image
Lionel SEYDOUX asked

Compatibility Victonconnect app and Samsung SM-G388F

The manual gives info about somme Samsung Smartphones but does not mention this specific model which connot be related to S2, S3 or whatever. Any information?

Apparently on that phone, the app cannot read a recent CCGX (just installed)

I am asking the question to Samsung with little hope of an answer! Maybe I should buy another phone???

Thanks anyway

Lionel

VictronConnect
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1 Answer
Martijn Coster (Victron Energy Staff) avatar image
Martijn Coster (Victron Energy Staff) answered ·

Hi Lionel, (@Seylione)

That model phone is the Xcover3 which is a great but old model. I have one myself.
What do you mean by read a recent CCGX?
Which app do you mean? The VRM app or the VIctronConnect app?

The VictronConnect app can connect to devices that have a bluetooth dongle connected like the BMV702 or VEDIrect MPPT or to the newer products with built in Bluetooth (those have Smart in the name) but it cannot connect to the CCGX.

The VRM app can be used to connect to sites in your VRM account. If this does not work with this model phone let me know then i will test it myself

best regards

Martijn

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