question

kenamorosano avatar image
kenamorosano asked

Cerbo GX beeps then reboots. Is happening every 5 minutes or so.

Cerbo GX beeps then reboots. Is happening every 5 minutes or so. Any ideas why this is happening and a fix?

cerbo gx
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2 Answers
Stefanie (Victron Energy Staff) avatar image
Stefanie (Victron Energy Staff) answered ·

Hi @KenAmorosano,

This can have several causes:

  • Reboot device when no contact in the VRM Portal settings in your Cerbo is set to 5 minutes and reboots on no VRM contact within that time period.

  • System overload (CPU, Memory): how many devices are connected (via VE.Direct, VE.Can, USB, Bluetooth) to your Cerbo?
    If there too many, reduce number of devices.

  • Check D-bus round trip time in VRM. Requires to set up a custom widget for your gateway (Cerbo). See screenshot below.
    A value between 1ms and 100ms is fine (although 100ms is rather high). Short-term peaks of about 100ms are also okay. However, not when such high values persist for a longer period of time. This then would be a good indicator for a system overload.

Maybe you also changed something in your system (new devices, new firmware) that then triggered the behavior?

bildschirmfoto-2022-06-05-um-093138.png



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josh-sipma avatar image
josh-sipma answered ·

Hello! Also having this issue—Cerbo beeps, then reboots, beeps, then reboots. Is there a place to find documentation on every condition that the Cerbo beeps?

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