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Updating for the Lynx Shunt VE.Can is possible only via VRM: Remote firmware update or via a specific CANUSB adapter (needs to be purchased).
More on the above procedure: https://www.victronenergy.com/live/ve.can:updating_firmware
Since you have a Cerbo GX, I assume it's connected to VRM. You can check the device list on VRM for the Lynx Shunt and see if there is still communication going on (Last seen:...).
If that's the case, you can scroll down the page and try a remote firmware update via VRM. The firmware itself can be downloaded from https://professional.victronenergy.com in Firmware/Lynx Shunt VE.Can (need to sign up).
If that's not possible, the only way I see is to contact your dealer/distributor for a possible warranty claim or replacement.
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Lynx Shunt VE.Can installation
hey all, cant get ve bus to appear/be detected
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