question

ak9009 avatar image
ak9009 asked

Multiplus 3000 not showing on victron connect app

Updated Firmware and ve.config through VRM portal. when I'm charging the red grid square is blank and I dont see my multiplus as a device on the list? Did i install wrong?

installation
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2 Answers
snoobler avatar image
snoobler answered ·

Did it show up before you updated firmware?


It's my understanding the only way you can see a MP on VC is with a MK3-USB or VE.Bus smart dongle. When using VC for VRM, it does not show up as a GX connected device under VRM like VE.Direct devices do.


I have a Quattro connected via VE.Bus, but it's not visible.


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1649188057305.png (39.4 KiB)
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keith-gathercole avatar image
keith-gathercole answered ·

Hi,


Were you able to resolve this issue? If so, how?

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