I posted here because the reply from the email address Victron give for technical enquiries and sales was a waste of time .
" Many thanks for your request and interesse in our products!
For quotes on pricing, system support, repairs and technical questions in general we would like to advise you to contact your local distributer or authorized dealer. "
I have had experience of the local dealer and i know that they will tell you whatever they need to in order to sell something .
The reason for needing the information is because i needed to know if they advertise their products output by either the arithmetical amperes or the efficient amperes method , reading below you will appreciate there is a big difference . I have Ferve 16 amp charger and a second 20 amp one a the moment and its output of the Ferve is around 23 amps and the other around 29 amps as both companies advertise their products using the legal EU method .