Not sure when it started, but in the last few days the data under Advance, are not displaying anymore.
Also tried to remove all the widgets, cannot remove any.
What am I missing. or is it a new bug, or data corruption on my site?
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Not sure when it started, but in the last few days the data under Advance, are not displaying anymore.
Also tried to remove all the widgets, cannot remove any.
What am I missing. or is it a new bug, or data corruption on my site?
Hi @Jaco Reinecke,
Indeed there is something weird going on with that installation - I haven't seen that anywhere else, so if anyone else has something similar happening, please report it here as well.
I have asked an engineer to have a look, thanks for reporting
The problem should be fixed now. It was caused by a misconfigured custom widget. We will make sure that is not possible for users to reach that state in the future.
Apologies for any inconveniences caused by this.
Indeed, I did start on a new custom widget, then canceled it.
Again, thank you for the awesome support and products. Custom widgets are an excellent addition, the dark theme ... at last. :-)
I had that last night too. Reloading (CMD-R in Safari) the page helped.
Before I reported, I tried:
1) Firefox, Chrome and Edge, all the same. And did the refreshing on all.
2) On FF and Chrome I tried to remove the widgets. Does not want to remove widgets on either.
3) I have access to other people's VRMs, their data does show on FF, Chrome, and Edge, just not mine.
How to change the Owner of a VRM installation
Additional resources still need to be added for this topic
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