I've installed 6 multiplus II 48/5000/70-50 (2 on each phase) with 6 pylontech batteries 48V 200Ah each + 4 MPPT smartsolar 250/100 VE.CAN + cerbo GX . The system is working fine when AC input is available. The system shut down with err17 ( phase master missing ) when the grid is off and pass to inverting mode. It doesn’t happen when the generator Is off (the generator is current by the relay inside the cerbo). I’ve changed all the communication cables between the inverter and cerbo and still the same issue.
Please Help!

Hello, actually yes we changed the gx to multiplus II and the error still remaining just on grid failure it’s normal when the generator turn on and off. I tried to increase the low disconnect voltage, now err17 is appearing when grid exist and when grid fails. 
