Hi everyone and thanks for your help in advance. I have a brand new Multiplus 1200/50 which is bringing up the V.E.Bus error 8/11. Also installed is the Cerbo GX and touchscreen. On the touchscreen I can navigate to the fault report page but it is blank??
The unit inverts fine and shows incoming voltage on the screen, but when the charger only function is selected it clicks and seems to repeat a cycle 3 times then triggers the error code above.
My understanding is there should be information on the report page to decipher further the issues but as it is blank i cant.
I can return the unit butI just wondered if I am doing something wrong as its hard to believe something so expensive would turn up dead on arrival? I have tried it connected in to the system wired in the camper van and on a separate battery system in the workshop.
All firmwares are up to date as a note.
Thanks again for your input