question

kallenr avatar image
kallenr asked

real-time display in portal not always correct, page refresh solves it

Hi,

1.

I notice that the realtime display is not always correct.
For example, it hangs in discharge, while it is actually charging.
If you then press F5, the picture is correct again.
I tested that on 2 computers, and both show the same symptoms.

2.png


2.

Every now and then I also see a strange peak that is not really there. it only lasts 2 seconds and then it's back to normal.
This applies to both the PV inverter and the consumption as well as the grid.
a bit random so to speak.


3.

The battery is 57% according to the graph and 53% according to the box below.
1 min later both values are equal.

1.png


ESS installation

Cerbo GX / v2.72
MultiPlus-II 48/5000/70-48 / 478
BYD Premium 12.0 LV battery / v1.20
Energy Meter ET112 (for PV monitoring) / v4
Energy Meter EM24 (3 phase grid)

ESS
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1 Answer
Paul B avatar image
Paul B answered ·

On the GX unit what have you got the refresh interval set to Try 1 min

its under settings the VRM online portal

1633237835895.png


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