question

Adam Robb avatar image
Adam Robb asked

Quattro goes into Passthrough with shore or generator

We have a customer that has 2x Multi 12/3000 and one Quattro 12/5000. The Quattro and one of the Multis will sometimes go into ‘Passthrough’ mode when connected to shore or generator when realistically it should be in Bulk mode as the batteries are low. As a temporary solution I have just been doing a system Reset via the Cerbo GX and when it resets it goes into bulk.

Has anyone had any experience with this?

Cheers

MultiPlus Quattro Inverter Charger
2 |3000
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jwfrary avatar image
jwfrary answered ·

The quattro and multiplus are connected to the same cerbo. I dont believe that's a supported config. Are the multis parraled?

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Adam Robb avatar image Adam Robb commented ·
Yes they are but I am using MK3 to USB adapters to be able to view the 2x Multi's on the GX touch. No the Multi's are not paralleled
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