question

doctord-fl avatar image
doctord-fl asked

I can not add my NEW CerboGX VRM ID

I purchased a New Cerbo GX

I can not add it to my vrm ID to my VRM account

When I try, I get ALL Admins have been notified
There ARE NO ADMINS for this item

Can someone point me in the right direction

VRM
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doctord-fl avatar image doctord-fl commented ·

This is what I seescreenshot-2021-09-08-145250.png

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screenshot-2021-09-08-145250.png (20.2 KiB)
1 Answer
Paul B avatar image
Paul B answered ·

The unit has already been registered, probably by the installer, please contact them and discuss it they have to approve the addition, then if you so wish you can then remove them from having access if you want.

Or contact the company you purchased it from.


anoither posibility is that you have added it using a different email address

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