question

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jess asked

ESS not showing on CCGX

Good afternoon, just started a new Multipluss II 3 phase with Pylontech batteries. All firmware in MP/CCGX/MPPTs has been updated (as I read in a previous post there was a bug which has since been fixed). However, the ESS is not showing up in the CCGX. The system has been configured already.

ESS
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4 Answers
av1um avatar image
av1um answered ·

did you run the VEconfigure and set up the assistant in the MPs?
if not, than thats gonna be the reason why it's not showing up in the CCGX...

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jess avatar image
jess answered ·

Yes, system fully configured; I first updated the MPs using Victron connect, then I manually updated them with the latest firmware from Victron Professional. I then configured the system to ESS - using the ESS assistants for each inverter.

1 comment
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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·
Download the settings from the system again and check if the ESS assistant is installed.
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av1um avatar image
av1um answered ·

hmm can you maybe show a screenshot of the VEbus system configurator where all multis are properly assigned to their phases?
but I guess victron staff should have a look into this here...

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jess avatar image
jess answered ·

Hi, I allocated the (3) phases and also had to change them due to incorrect phase rotation.

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