question

clh avatar image
clh asked

Odd looking SuperPack 12V 200Ah

Hi,

Today my brand new SuperPack 12V 200Ah got delivered but I am a bit puzzled by its looks. The battery has a blue case and white handles for transportation.

I thought the 200Ah version comes in a black case with black handles? If I take a close look at the product pictures on the victron website I can spot some other differences as well (e.g. mine has much smaller labels and 3 oval shaped openings on the top)

Is there any way to verify if this is a genuine Victron product?


best regards,

Chris

SuperPack
1 comment
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

klim8skeptic avatar image klim8skeptic ♦ commented ·
Some photos of the battery and packaging would help.
0 Likes 0 ·
3 Answers
ray-mont avatar image
ray-mont answered ·

hi @CLH

please post some photo’s of the battery you have received.


Here is the link to the product photo’s at the Victron website

https://www.victronenergy.nl/batteries/12,8v-lithium-superpack#high-quality-photos

ray

2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

clh avatar image
clh answered ·

Problem solved! I found some pictures here from another installation and the batteries there look exactly like mine. I guess Victron changed the look of the battery at some point but did not update the product website.

2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

clh avatar image
clh answered ·

Unfortunately, I can’t take any pictures at the moment but it looks exactly like this: https://community.victronenergy.com/storage/attachments/15065-installation.jpg

2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Related Resources

Additional resources still need to be added for this topic